Title : NOBODY SEEMS TO 'CARE'...
link : NOBODY SEEMS TO 'CARE'...
NOBODY SEEMS TO 'CARE'...
Okay, continuing on the same theme, when my mother first went into care, the Home said it offered all sorts of extra services, like supplying newspapers (at a price) and sundry other things. Then it changed its mind and said it couldn't obtain newspapers so I would have to find another option. That option appeared in the guise of a seemingly helpful staff member who lived across the road from the Home. She said she visited the newsagent's before work every morning and it would be no bother to get my mother's paper at the same time. She even dropped into work for a while on her days off, and said she would bring in a newspaper then, too.
This went on for a while until management advised me at a care review that it wasn't a good idea. I told the staff member I'd find another way of procuring newspapers, but she said "Nah, don't worry about that, I'll continue to get her papers, 'cos I do what I like, I don't listen to them!" How nice, I thought, so on top of the £50 per month I'd been giving her for the papers, I started giving the woman a gratuity of £20 each month (£70 in total) and she carried on getting them. Then, over several vists, I noticed my mother didn't always get a paper and expressed to another member of staff my concern, who must've mentioned it to the other woman.
(I should perhaps explain that my mother has a memory retention span of around 15-20 seconds. Often, when she gets to the end of a newspaper, she goes right back to the beginning and starts again. However, reading a paper had been part of her daily routine back home and become a habit, which I was trying to maintain for the sake of consistency.)
Next time I visited, the 'paper lady' came into my mother's room and said she'd forgotten to get a paper last time, so she'd bought a TV mag to make up for it. Price of TV mag? Around 45 pence, compared to the cost of around £1.30 for a paper. This happened a few times, and I became concerned about not all the money I supplied for newspapers being spent as it should. I mentioned this to the woman, who told me to get the papers myself then, which I'd been considering doing anyway. However, she still owed my mother two papers as I'd given her the money for them a month in advance. I was visiting my mother the night after she should've been supplied with the two papers (one a daily, one a weekly), but they were nowhere in sight.
What was in sight, though, were various newspapers from several prior visits, as they hadn't been thrown out. Why would two papers from only the day before be absent when older ones were still there? The woman claimed she'd given them to other staff to give to my mother, and even mentioned a 'witness'. When speaking to the person later, her response was "Witness? I wasn't even there!" So, here's a bit of interactive participation for you. What do you call a person who doesn't spend all the money she's given for newspapers on newspapers, and then lies about it? Other lies were that I hadn't given her the £70 one month, and only given her £60 the month before - total nonsense of course. Anyway, Crivs, over to you...
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| Lorraine Miller |
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