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Title : NOT FOR THE FAINT-HEARTED... (Updated)
link : NOT FOR THE FAINT-HEARTED... (Updated)

NOT FOR THE FAINT-HEARTED... (Updated)

Back in March, I told you about the Care Home my 104 year-old mother (who has Alzheimer's and cancer) has the misfortune to reside in.  The place is owned by a company called Enhance and currently goes under the name of Meadowbrook.  Unfortunately, my mother can barely walk and has trouble when she visits the toilet, sometimes leaving the seat covered in excrement.  The manageress seems to think that checking the cleanliness of the toilet every four or five hours (if they actually do) is sufficient, even though it's the work of seconds to open the door of her en suite facilities and check the condition of the seat.

Sometimes when I visit, the seat is filthy and even when I alert staff and they 'clean' it, it is still left in an unsatisfactory condition, sometimes until my next visit.  I always take photographs and it's obvious when photos between visits are compared, the excrement is the same from last time.  Anyway, let's cut to the chase.  Take a look at the above photo from some months back - would you say this is an acceptable standard of cleanliness?  Also, bear in mind that if the seat is dirty, the excrement is more than likely to be on my mother's skin as well, but management and staff don't appear to be unduly concerned with the situation.

Below are two photos from my Saturday visit.  My mother obviously had another 'accident' (at some stage through the week) and though the seat has been wiped, it's still dirty.  Don't know about you, but I think my mother deserves better.  Anyone with media connections reading this?  Or if you know someone connected to the media, perhaps you'd be so good as to direct them to this post.  I'll be contacting the media anyway as this place deserves to be named-and-shamed on a wider level, but any shortcuts will be most welcome.  As will your comments.

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Update: The previous two photos were taken on the 27th.  Copies of them were sent to the Care Home manageress.  Now take a look at the two photos below, taken on the 30th.  The marks on the seat are practically identical, indicating the seat hasn't been cleaned (or cleaned properly) in three days.  However, as my mother is currently bedbound, she needs staff to take her to her en suite toilet and back several times, so you'd think they would have noticed the seat was dirty over a period of three days.  They certainly should have.  I got a staff member to clean it while I was there, but there's no way it should've been left in that condition, especially as it could have been like that for days before I first noticed it.

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